Privacy Policy
Last Updated: 16 November 2025
Vin’s Winery (“we”, “us”, or “our”) operates vinswinery.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
When you visit our website or make a purchase, we may collect the following personal information:
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Contact Details: Name, email address, telephone number, billing and delivery addresses
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Payment Information: Credit/debit card details (processed securely through our payment gateway)
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Account Information: Username, password, and order history (if you create an account)
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Age Verification: Date of birth or age confirmation (required for alcohol sales)
1.2 Automatically Collected Information
We may automatically collect certain information about your device, including:
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IP address
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Browser type and version
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Operating system
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Pages visited and time spent on our website
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Referring website addresses
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Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
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Order Processing: To process and fulfill your orders, including delivery
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Communication: To send order confirmations, updates, and customer service messages
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Age Verification: To ensure compliance with UK alcohol sale regulations
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Marketing: To send promotional emails about new products and special offers (with your consent)
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Website Improvement: To analyse website usage and improve user experience
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Legal Compliance: To comply with legal obligations and prevent fraud
3. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:
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Contract Performance: Processing necessary to fulfill your orders
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Legal Obligation: Age verification for alcohol sales
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Legitimate Interest: Improving our services and preventing fraud
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Consent: Marketing communications (you can withdraw consent at any time)
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of Cookies We Use:
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Essential Cookies: Required for website functionality (e.g., shopping cart)
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Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
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Marketing Cookies: Track your browsing to show relevant advertisements
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
5. How We Share Your Information
We do not sell your personal information. We may share your data with:
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Payment Processors: To process transactions securely
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Delivery Services: To fulfill orders (e.g., Royal Mail, courier services)
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Service Providers: Third-party vendors who assist with website hosting, email services, and analytics
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Legal Authorities: When required by law or to protect our legal rights
All third parties are required to protect your data and use it only for specified purposes.
6. Data Retention
We retain your personal information only as long as necessary:
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Order Information: Retained for 7 years for accounting and tax purposes (UK legal requirement)
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Marketing Data: Until you unsubscribe or request deletion
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Account Data: Until you request account deletion
7. Your Data Protection Rights (GDPR)
Under UK GDPR, you have the following rights:
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Right of Access: Request a copy of your personal data
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Right to Rectification: Correct inaccurate or incomplete data
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Right to Erasure: Request deletion of your data (subject to legal obligations)
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Right to Restrict Processing: Limit how we use your data
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Right to Data Portability: Receive your data in a transferable format
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Right to Object: Object to processing based on legitimate interests
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Right to Withdraw Consent: Withdraw marketing consent at any time
To exercise these rights, contact us at info@vinswinery.co.uk or call +44 (0)7831 413349.
8. Marketing Communications
With your consent, we may send you promotional emails about:
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New wine arrivals
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Special offers and discounts
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Wine tasting events
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Seasonal promotions
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
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SSL encryption for data transmission
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Secure payment gateways (PCI DSS compliant)
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Regular security assessments
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Limited access to personal data
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Age Verification
As a seller of alcoholic beverages, we are legally required to verify that customers are 18 years or older. We may request proof of age and use third-party age verification services.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.
12. International Data Transfers
Your data is primarily processed within the UK. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.
13. Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Vin’s Winery
Email: info@vinswinery.co.uk
Phone: +44 (0)7831 413349
Supervisory Authority:
If you believe your data protection rights have been violated, you can lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
